February ATD Fort Worth / Mid-Cities

Chapter Meeting and Presentation

Thursday, February 7th, 2019

5:30 - 7:30 pm

Employee Engagement: The Southwest Way

Colette Williamson

Have you thought about what Employee Engagement looks like at Southwest Airlines? 

Colette Williamson will share the story of Southwest’s extraordinary dedication to service which begins internally and then extends to customers. 

The session will begin with a little bit of its history and how Southwest maintains its brand to treat each other and its customers with hospitality.  You’ll be able to take away concepts for how you can improve employee onboarding and engagement to create a positive culture in the workplace.  This interactive and highly spirited session will leave you wanting to serve you and your customers with LUV.

Diamond Oaks Country Club

5821 Diamond Oaks Dr N, Fort Worth, TX 76117

Meeting Agenda:

Registration opens at 5:30 pm 

6:00 pm - 6:15 pm - Chapter announcements

6:15 pm - 7:15 pm - Program (1 hour)

7:15 pm - 7:30 pm - Q&A and prizes, Meeting Concludes

Dinner Menu

Salad: House

Entrée: Pecan Crusted Chicken

Sides: Mashed Potatoes and Grilled Vegetables

Dessert: Apple Pie

Vegan option available (Chef's Choice)

All online reservations are due the Monday before the meeting by 5pm. ANY Attendees (member or non-member) not registered online will be considered Walk-In registrations and will be charged the Guest rate of $35.00.