How To Improve Your Employee Experience Through Employee Journey Mapping

Featuring Paul Lopushinsky

February 5, 2026 | 6:00 - 7:00 PM (CT) | Virtual Only

Session Description

Employee Journey Mapping is a powerful tool to help organizations understand and improve the stages of an employee’s journey. It can help organizations understand the “moments that matter” for employees and improve the employee experience. They can help you gain a better understanding of employee’s needs.

Paul Lopushinsky, founder of Playficient, will work through a practical example of building an employee journey map by navigating through the map that comes from a cumulation of past client work and best practices.

About the Speaker 

Paul Lopushinsky-Founder

Paul Lopushinsky is the founder of Playficient, a consultancy helping organizations create better employee experiences.

Areas of focus for Playficient include the following:

• Employee Journey Mapping for identifying the strengths and shortcomings of the employee experience

• Utilizing the Eight Play Personalities to create better work cultures that don't rely on fancy office perks or forced fun

Paul has worked with organizations and associations such as Ronald McDonald House, The British Columbia Lottery Corporation, UXPressia, the Society for Human Resource Management, the Association for Talent Development, DisruptHR and Culture Amp.

Paul’s work has been featured in the BBC, Harvard Business Review, Association for Talent Development, and People Managing People.

Connect with Paul Lopushinsky on LinkedIn or at playficient.com.

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How can this session help enhance your professional development?

This session will provide actionable insights from the Capability Model, showing you how to develop key skills and strategies, such as:

Personal: Communication, Cultural Awareness & Inclusion, Emotional Intelligence and Decision Making Professional: Career & Leadership Development, Evaluating Impact Organizational: Performance Improvement, Organizational Development & Cultural, Business Impact